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KnowledgeLake Cloud VPAT 2023

Jason Burian
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Department of Information Resources

Request for Offer DIR-CPO-TMP-570

Software, Commercially Off the Shelf (COTS) and Related Services

Voluntary Product Accessibility Template® (VPAT®)

Revised Section 508 Edition

Version 2.4Rev

KnowledgeLake Accessibility Conformance Report

Revised Section 508 Edition

(Based on VPAT® Version 2.4Rev)

Name of Product/Version: KnowledgeLake Cloud version 3.9

Report Date: 5/12/2023

Product Description: KnowledgeLake Cloud is an Document Automation and Management platform that provides IDP, RPA, Workflow, and Document Management capabilities.

Contact Information: Jason Burian, jason@knowledgelake.com

Notes:

       Table 3: Success Criteria, Level AAA – Not evaluated and removed.

       Chapter 4: Hardware – Not Applicable and removed.

       Chapter 6: Support Documentation and Services – Not evaluated and removed.

Evaluation Methods Used: Testing is based on knowledge of general product functionality 

Applicable Standards/Guidelines

This report covers the degree of conformance for the following accessibility standard/guidelines:

Standard/Guideline

Included In Report
Web Content Accessibility Guidelines 2.0

Level A (Yes)

Level AA (Yes)

Level AAA (No)
Revised Section 508 standards published January 18, 2017 and corrected January 22, 2018  (Yes)

Terms

The terms used in the Conformance Level information are defined as follows:

  • Supports: The functionality of the product has at least one method that meets the criterion without known defects or meets with equivalent facilitation.
  • Partially Supports: Some functionality of the product does not meet the criterion.
  • Does Not Support: The majority of product functionality does not meet the criterion.
  • Not Applicable: The criterion is not relevant to the product.
  • Not Evaluated: The product has not been evaluated against the criterion. This can be used only in WCAG 2.0 Level AAA.

WCAG 2.0 Report

Tables 1 and 2 also document conformance with Revised Section 508:

  • Chapter 5 – 501.1 Scope, 504.2 Content Creation or Editing

  • Chapter 6 – 602.3 Electronic Support Documentation

Note: When reporting on conformance with the WCAG 2.0 Success Criteria, they are scoped for full pages, complete processes, and accessibility-supported ways of using technology as documented in the WCAG 2.0 Conformance Requirements.

Table 1: Success Criteria, Level A

Notes:

 

Criteria

Conformance Level

Remarks and Explanations

  

1.1.1 Non-text Content (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)

  • 504.2 (Authoring Tool)

  • 602.3 (Support Docs)

Web: Not Evaluated

Electronic Docs: Not Evaluated

Software: Supports

Authoring Tool: Not Evaluated

Software: All Text Input fields contain labels and descriptions of the field

  

1.2.1 Audio-only and Video-only (Prerecorded) (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)

  • 504.2 (Authoring Tool)

  • 602.3 (Support Docs)

Web: Not Evaluated

Electronic Docs: Not Evaluated

Software: Supports

Authoring Tool: Not Evaluated

Software: No prerecorded Media

  

1.2.2 Captions (Prerecorded) (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)

  • 504.2 (Authoring Tool)

  • 602.3 (Support Docs)

Web: Not Evaluated

Electronic Docs: Not Evaluated

Software: Supports

Authoring Tool: Not Evaluated

Software: No prerecorded Media

  

1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)

  • 504.2 (Authoring Tool)

  • 602.3 (Support Docs)

Web: Not Evaluated

Electronic Docs: Not Evaluated

Software: Supports

Authoring Tool: Not Evaluated

Software: No prerecorded Media

  

1.3.1 Info and Relationships (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)

  • 504.2 (Authoring Tool)

  • 602.3 (Support Docs)

Web: Not Evaluated

Electronic Docs: Not Evaluated

Software: Partially Supports

Authoring Tool: Not Evaluated

Software: All information, structure, and relationships are available in text.  Most information is available programmatically. 

  

1.3.2 Meaningful Sequence (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)

  • 504.2 (Authoring Tool)

  • 602.3 (Support Docs)

Web: Not Evaluated

Electronic Docs: Not Evaluated

Software: Supports

Authoring Tool: Not Evaluated

Software: All content provided in a linear order with a single correct order.

  

1.3.3 Sensory Characteristics  (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)

  • 504.2 (Authoring Tool)

  • 602.3 (Support Docs)

Web: Not Evaluated

Electronic Docs: Not Evaluated

Software: Does Not Support

Authoring Tool: Not Evaluated

Software: No use of spaces, only color and text to identify information.

  

1.4.1 Use of Color (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)

  • 504.2 (Authoring Tool)

  • 602.3 (Support Docs)

Web: Not Evaluated

Electronic Docs: Not Evaluated

Software: Partially Supports

Authoring Tool: Not Evaluated

Software: Forms containing required and optional fields include red outline and text.  Form elements can be disabled and greyed out.  They do not receive focus.

  

1.4.2 Audio Control (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)

  • 504.2 (Authoring Tool)

  • 602.3 (Support Docs)

Web: Not Evaluated

Electronic Docs: Not Evaluated

Software: Supports

Authoring Tool: Not Evaluated

Software:  No Audio used in product

  

2.1.1 Keyboard (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)

  • 504.2 (Authoring Tool)

  • 602.3 (Support Docs)

Web: Not Evaluated

Electronic Docs: Not Evaluated

Software: Partially Supports

Authoring Tool: Not Evaluated

Software:  Most aspects of the product can be utilized via keyboard (tabs, hotkeys, shortcuts).  Not every aspect of the product can be utilized via keyboard.

  

 

 

2.1.2 No Keyboard Trap (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)

  • 504.2 (Authoring Tool)

  • 602.3 (Support Docs)

 

 

 

Web: Not Evaluated

Electronic Docs: Not Evaluated

Software: Partially Supports

Authoring Tool: Not Evaluated

 

 

Software:  Most aspects of the product can be utilized via keyboard (tabs, hotkeys, shortcuts).  Not every aspect of the product can be utilized via keyboard.

  

2.2.1 Timing Adjustable (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)

  • 504.2 (Authoring Tool)

  • 602.3 (Support Docs)

Web: Not Evaluated

Electronic Docs: Not Evaluated

Software: Supports

Authoring Tool: Not Evaluated

Software:  No time limit exists

  

2.2.2 Pause, Stop, Hide (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)

  • 504.2 (Authoring Tool)

  • 602.3 (Support Docs)

Web: Not Evaluated

Electronic Docs: Not Evaluated

Software: Does Not Support

Authoring Tool: Not Evaluated

Software:  Not supported

  

2.3.1 Three Flashes or Below Threshold (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)

  • 504.2 (Authoring Tool)

  • 602.3 (Support Docs)

Web: Not Evaluated

Electronic Docs: Not Evaluated

Software: Does Not Support

Authoring Tool: Not Evaluated

Software:  Not supported

  

2.4.1 Bypass Blocks (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software) – Does not apply to non-web software

  • 504.2 (Authoring Tool)

  • 602.3 (Support Docs) – Does not apply to non-web docs

Web: Not Evaluated

Electronic Docs: Not Evaluated

Software: Supports

Authoring Tool: Not Evaluated

Software:  Not Applicable

  

2.4.2 Page Titled (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)

  • 504.2 (Authoring Tool)

  • 602.3 (Support Docs)

Web: Not Evaluated

Electronic Docs: Not Evaluated

Software: Supports

Authoring Tool: Not Evaluated

Software:  All app pages have titles and headers

  

2.4.3 Focus Order (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)

  • 504.2 (Authoring Tool)

  • 602.3 (Support Docs)

Web: Not Evaluated

Electronic Docs: Not Evaluated

Software: Partially Supports

Authoring Tool: Not Evaluated

Software:  Most user experience support focus order for tabbing through inputs.

  

2.4.4 Link Purpose (In Context) (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)

  • 504.2 (Authoring Tool)

  • 602.3 (Support Docs)

Web: Not Evaluated

Electronic Docs: Not Evaluated

Software: Supports

Authoring Tool: Not Evaluated

Software:  No full Http links are used in the platform; all links are text descriptions that explain where the link will take you.

  

3.1.1 Language of Page (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)

  • 504.2 (Authoring Tool)

  • 602.3 (Support Docs)

Web: Not Evaluated

Electronic Docs: Not Evaluated

Software: Supports

Authoring Tool: Not Evaluated

Software:  The language can be programmatically determined.

  

3.2.1 On Focus (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)

  • 504.2 (Authoring Tool)

  • 602.3 (Support Docs)

Web: Not Evaluated

Electronic Docs: Not Evaluated

Software: Supports

Authoring Tool: Not Evaluated

Software: Changing context can be done as well as escaped from.

  

3.2.2 On Input (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)

  • 504.2 (Authoring Tool)

  • 602.3 (Support Docs)

Web: Not Evaluated

Electronic Docs: Not Evaluated

Software: Supports

Authoring Tool: Not Evaluated

Software:  Changing of user settings requires a commit\save with confirmation. 

  

3.3.1 Error Identification (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)

  • 504.2 (Authoring Tool)

  • 602.3 (Support Docs)

Web: Not Evaluated

Electronic Docs: Not Evaluated

Software: Partially Supports

Authoring Tool: Not Evaluated

Software:  Error notification is given but not full details and description of the error are immediately present.

  

3.3.2 Labels or Instructions (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)

  • 504.2 (Authoring Tool)

  • 602.3 (Support Docs)

Web: Not Evaluated

Electronic Docs: Not Evaluated

Software: Supports

Authoring Tool: Not Evaluated

Software: All user inputs have labels and can have descriptions included.

  

4.1.1 Parsing (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)

  • 504.2 (Authoring Tool)

  • 602.3 (Support Docs)

Web: Not Evaluated

Electronic Docs: Not Evaluated

Software: Supports

Authoring Tool: Not Evaluated

Software: All webpages have complete start and end tags.

  

4.1.2 Name, Role, Value (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)

  • 504.2 (Authoring Tool)

  • 602.3 (Support Docs)

Web: Not Evaluated

Electronic Docs: Not Evaluated

Software: Partially Supports

Authoring Tool: Not Evaluated

Software: The platform contains mostly standard HTML controls.  It does how ever contain some scripted user experiences that may or may not be accessible programmatically.

  
             

 

Table 2: Success Criteria, Level AA

Notes:

 

Criteria

Conformance Level

Remarks and Explanations

1.2.4 Captions (Live) (Level AA)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)

  • 504.2 (Authoring Tool)

  • 602.3 (Support Docs)

Web: Not Evaluated

Electronic Docs: Not Evaluated

Software: Supports

Authoring Tool: Not Evaluated

Software: Audio not supported content, Not Applicable.

  

1.2.5 Audio Description (Prerecorded) (Level AA)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)

  • 504.2 (Authoring Tool)

  • 602.3 (Support Docs)

Web: Not Evaluated

Electronic Docs: Not Evaluated

Software: Supports

Authoring Tool: Not Evaluated

Software: Audio not supported content, Not Applicable.

  

1.4.3 Contrast (Minimum) (Level AA)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)

  • 504.2 (Authoring Tool)

  • 602.3 (Support Docs)

Web: Not Evaluated

Electronic Docs: Not Evaluated

Software: Does Not Support

Authoring Tool: Not Evaluated

Software: Contrast not conforming in the entire platform.

  

1.4.4 Resize text (Level AA)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)

  • 504.2 (Authoring Tool)

  • 602.3 (Support Docs)

Web: Not Evaluated

Electronic Docs: Not Evaluated

Software: Support

Authoring Tool: Not Evaluated

Software: Text can be increased or decreased based on browser zoom setting.

  

1.4.5 Images of Text (Level AA)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)

  • 504.2 (Authoring Tool)

  • 602.3 (Support Docs)

Web: Not Evaluated

Electronic Docs: Not Evaluated

Software: Partial Support

Authoring Tool: Not Evaluated

Software: Most images have supporting descriptive text.

  

2.4.5 Multiple Ways (Level AA)

Also applies to:

Revised Section 508

  • 501 (Web)(Software) – Does not apply to non-web software

  • 504.2 (Authoring Tool)

  • 602.3 (Support Docs) – Does not apply to non-web docs

Web: Not Evaluated

Electronic Docs: Not Evaluated

Authoring Tool: Not Evaluated

Software:  Not Required to be Evaluated

  

2.4.6 Headings and Labels (Level AA)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)

  • 504.2 (Authoring Tool)

  • 602.3 (Support Docs)

Web: Not Evaluated

Electronic Docs: Not Evaluated

Software: Support

Authoring Tool: Not Evaluated

Software:  Headings, labels all have descriptions and have clear topic and purpose.

  

2.4.7 Focus Visible (Level AA)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)

  • 504.2 (Authoring Tool)

  • 602.3 (Support Docs)

Web: Not Evaluated

Electronic Docs: Not Evaluated

Software: Partial Support

Authoring Tool: Not Evaluated

Software:  Most of the application, but not all, allows for keyboard navigation with visible focus.

  

3.1.2 Language of Parts (Level AA)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)

  • 504.2 (Authoring Tool)

  • 602.3 (Support Docs)

Web: Not Evaluated

Electronic Docs: Not Evaluated

Software: Does Not Support

Authoring Tool: Not Evaluated

Software: Not all text is programmatically available.

  

3.2.3 Consistent Navigation (Level AA)

Also applies to:

Revised Section 508

  • 501 (Web)(Software) – Does not apply to non-web software

  • 504.2 (Authoring Tool)

  • 602.3 (Support Docs) – Does not apply to non-web docs

Web: Not Evaluated

Electronic Docs: Not Evaluated

Authoring Tool: Not Evaluated

Software:  Not Required to be Evaluated

  

3.2.4 Consistent Identification (Level AA)

Also applies to:

Revised Section 508

  • 501 (Web)(Software) – Does not apply to non-web software

  • 504.2 (Authoring Tool)

  • 602.3 (Support Docs) – Does not apply to non-web docs

Web: Not Evaluated

Electronic Docs: Not Evaluated

Authoring Tool: Not Evaluated

Software:  Not Required to be Evaluated

  

3.3.3 Error Suggestion (Level AA)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)

  • 504.2 (Authoring Tool)

  • 602.3 (Support Docs)

Web: Not Evaluated

Electronic Docs: Not Evaluated

Software: Partially Supported

Authoring Tool: Not Evaluated

Software:  Most of the application can determine if an input error is detected but might require the user to configure those rules.

  

3.3.4 Error Prevention (Legal, Financial, Data) (Level AA)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)

  • 504.2 (Authoring Tool)

  • 602.3 (Support Docs)

Web: Not Evaluated

Electronic Docs: Not Evaluated

Software: Partially Supported

Authoring Tool: Not Evaluated

Software:  Data entered by the user is checked for input errors and the user is provided an opportunity to correct them.

  
           

 

Revised Section 508 Report

Notes:

Chapter 3: Functional Performance Criteria (FPC)

Notes:

Criteria Conformance Level Remarks and Explanations
302.1Without Vision Does Not Support  
302.2 With Limited Vision Partially Supports  
302.3Without Perception of Color Supports  
302.4Without Hearing Supports  
302.5With Limited Hearing Supports  
302.6Without Speech Supports  
302.7 With Limited Manipulation Partially Supports  
302.8 With Limited Reach and Strength Partially Supports  
302.9 With Limited Language, Cognitive, and Learning Abilities Partially Supports  

Chapter 5: Software

Notes:

Criteria Conformance Level Remarks and Explanations
501.1 Scope – Incorporation of WCAG 2.0 AA    
502 Interoperability with Assistive Technology    
502.2.1 User Control of Accessibility Features Does Not Support  
502.2.2 No Disruption of Accessibility Features Does Not Support  
502.3 Accessibility Services    
502.3.1 Object Information Does Not Support  
502.3.2 Modification of Object Information Does Not Support  
502.3.3 Row, Column, and Headers Partially Supports  
502.3.4 Values Partially Supports  
502.3.5 Modification of Values Partially Supports  
502.3.6 Label Relationships Partially Supports  
502.3.7 Hierarchical Relationships Partially Supports  
502.3.8 Text Partially Supports  
502.3.9 Modification of Text Partially Supports  
502.3.10 List of Actions Partially Supports  
502.3.11 Actions on Objects Does Not Support  
502.3.12 Focus Cursor Partially Supports  
502.3.13 Modification of Focus Cursor Does Not Support  
502.3.14 Event Notification Partially Supports  
502.4 Platform Accessibility Features Partially Supports  
503 Applications    
503.2 User Preferences Partially Supports  
503.3 Alternative User Interfaces Does Not Support  
503.4 User Controls for Captions and Audio Description    
503.4.1 Caption Controls Not Applicable  
503.4.2 Audio Description Controls Not Applicable  
504 Authoring Tools    
504.2 Content Creation or Editing(if not authoring tool, enter “not applicable”)    
504.2.1 Preservation of Information Provided for Accessibility in Format Conversion Does Not Support  
504.2.2 PDF Export Does Not Support  
504.3 Prompts Partially Supports  
504.4 Templates Partially Supports  

 

 

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