Troubleshooting
A few things to try before contacting our support team
Guides
Errors
- Using Office Add-ins and the KnowledgeLake Panel Appears Blank
- OAuth error "OAuth Authorization Error: unsupported_response_type from url" When Attempting to Add a Search Catalog
- My batch is getting an error reading "startIndex cannot be larger than length of string."
- Batch errors with "Non-existent page number" while processing
- Batch Error: "Unsupported BitPerPixel Value" message
- Multi-Page PDFs are Blurry in Microsoft Edge or Google Chrome When Viewing in the Browser PDF Viewer