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  1. KnowledgeLake
  2. Troubleshooting

Troubleshooting

A few things to try before contacting our support team

Guides

  • Removing Password Protection on Documents
  • KnowledgeLake and the log4j Vulnerability
  • User cannot login due to Username or Password change in Active Directory
  • My Upload icon in my Office 365 emails using the Outlook Add-Ins is no longer visible

Errors

  • OAuth error "OAuth Authorization Error: unsupported_response_type from url" When Attempting to Add a Search Catalog
  • My batch is getting an error reading "startIndex cannot be larger than length of string."
  • Batch errors with "Non-existent page number" while processing
  • KnowledgeLake Stuck at "Please Wait" Screen after Login in Chrome
  • My date isn't showing up in the date picker in the index panel
  • KnowledgeLake Known Issues
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