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Troubleshooting
Troubleshooting
A few things to try before contacting our support team
Guides
User cannot login due to Username or Password change in Active Directory
My Upload icon in my Office 365 emails using the Outlook Add-Ins is no longer visible
Errors
KnowledgeLake Known Issues
My gateway isn't in my gateway list
Reserved words are not available in configuration drop downs
New users can't see anything in the Index Panel
My choice column shows (none) or defaults to incorrect value
Images in the Scan App are fuzzy