New users can't see anything in the Index Panel

Problem

My newly added users don't have any options available in their Index panels in Scan, Index, and Upload.

Solution

In KnowledgeLake, the security design for content types defaults to new users having zero permissions and requiring them to be explicitly granted. To do this:

1. Open Connections
2. Click Permissions on the left-hand side of the page
3. Choose the user or group you'd like to edit
4. Select the destination from the Select Destination drop-down
5. Select Granted next to any content type you'd like them to be able to Index
   
6. Refresh the browser that the user is indexing on

Your user should now be able to see content types you've made available to them

For more information on editing user and group permissions, check out our Set up users and groups article.