In order to use the KnowledgeLake Scan App, you will need to be sure your machine meets the hardware and system requirements, as well as ensuring you have a compatible scanner, barcode types, and file types if using import.
- Hardware Requirements
- Supported Operating Systems
- Supported Scan Drivers
- Supported Internet Browsers
- Software Requirements
- Supported Barcode Types
- Supported Import File Types
Hardware Requirements
- 2.5+ gigahertz (GHz) quad-core processor
- 8+ gigabyte (GB) RAM
- Additional hardware requirements as dictated by your scanner manufacturer
Supported Operating Systems
- Microsoft Windows 10
- Microsoft Windows 8
- Microsoft Windows Server 2016
- Microsoft Windows Server 2012 R2 + SP1
- Microsoft Windows Server 2012 R2
- Microsoft Windows Server 2012
Supported Scan Drivers
- TWAIN
- WIA
Supported Internet Browsers
- Microsoft Edge v25 or later
- Google Chrome v52 or later
- Mozilla Firefox v47 or later
Software Requirements
- Microsoft .NET Framework 4.7.2
Supported Barcode Types
- Codabar
- Code 128
- Code 3 of 9
- Data Matrix
- EAN
- Interleaved 2 of 5
- PDF417
- QR Code
- UPCA
Supported Import File Types
Image File Types
- BMP
- GIF
- JPG and JPEG
- PNG
- TIF and TIFF
Office File Types
- DOC and DOCX
- PPT and PPTX
- XLS and XLSX
- MSG
Other File Types
- HTM and HTML
- TXT
- XML
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